When registering on our site you will be asked to enter personal information that includes your first name, last name and email address to help you with your experience participating in and/or creating your own surveys. If you also choose to register for the QualNow panel you will be asked for demographic information, including your age, gender, education level, location (city/state/country/region), household income, employment status, school status (full/part-time student) and type of area you live in (rural, suburban, urban).
To protect your identity and be in compliance with the market research industry code of conduct, your email address and full last name are never revealed to your fellow survey participants and/or researchers (i.e., those that created the survey). Only the first letter of your last name is ever shown to the researchers/survey creator. However, your full name and email address is visible to employees of QualNow for the express purpose of sending honorariums (rewards) to survey participants.
As a QualNow customer will be asked to provide billing information (e.g., credit card number, billing address, expiration date, card security code, company name, company address, PO numbers, etc.) if you choose to to run a survey. We do not store your credit card information on our servers, and use a third-party service (Stripe.com) as a credit card processor.
We collect information from you when you register on our site, fill out a form (e.g., when registering or creating a survey) or enter information on our site (e.g., when participating in a survey, when entering payment information to run a survey).
We may use the information we collect from you when you register, sign up for an account, create a survey, participate in a survey, analyze a survey, view a survey, respond to email communications related to a survey, surf the website, or use certain other site features in the following ways:
The creator of the survey and any people invited to view the survey are able to view your first name and the first letter of your last name. They are also able to vie the information that you shared when registering for the QualNow panel, as well as any answers you have provided to the pre-screening questionnaires (e.g., the questions you are asked to see if you qualify for a given survey). This is consistent with standard market research industry practices with regards to Personally Identifiable Information from survey respondents.
No. QualNow does not sell or rent customer or survey participant information to any third-party advertisers or marketers. QualNow provides a platform for collecting feedback online in exchange for fees paid by QualNow customers, and as such does not have a business model that relies on selling data to third parties. Please note, however, that as a participant in a survey the person running your survey owns the data collected, and as such may share your responses and the information noted above with others for the purpose of marketing or sales activities.
No. Please email us immediately at [email protected] if you are ever asked to pay to participate in a survey on QualNow.
Yes. As a "thank you" for your time and valuable feedback, all people that participate in surveys on QualNow are offered monetary rewards for taking surveys. The amount you will receive for taking a given survey will vary direclty with the length of the survey on a one-to-one basis (e.g., for each additional question you answer, you will receive a larger reward). The rewards will vary with the length of the survey, although the minimum you will receive is $0.50 per reply. QualNow reserves the right to change this minimum threshold higher or lower at any time, although if we change the minimum amount this will NOT impact the rewards you have already earned.
All survey rewards are tracked and administered directly by QualNow to ensure you are paid fairly for your time and in a reasonable time frame.
Every Monday afternoon (US Eastern Time) we run a report on who is eligible to be paid for participating in a survey, and then pay those who have reached the minimum threshold. The minimum threshold for receiving a reward is currently $10.00. Please note that QualNow reserves the right to increase or lower the minimum threshold at any time.
All rewards are paid out in the form of Amazon.com gift cards, and are delivered by email to the confirmed email address we have for you on file.
No. We use Amazon gift card specifically because they do not charge fees for delivering gift cards and are relatively easy for us to administer, meaning you get paid exactly what you earned and deserve, with zero processing fees ever (unlike other survey panels!).
In addition, like most web sites we gather certain information automatically and store it in log files. This information includes IP (Internet Protocol) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data. We use this information to analyse trends, to administer our site, to track users' movements around our site and to gather demographic information about our user base as a whole.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If you disable cookies, some features will be disabled. It will turn off some of the features that make your site experience more efficient and some of our services (e.g., participating in surveys, creating surveys and creating questions to be asked in surveys, sorting the order of questions you have created, etc.) will not function properly.
Please note that non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. For example, we may release information on our overall site statistics for marketing purposes. This non-personally identifiable visitor information is only shared at an aggregate level.
We do not include or offer third party products or services directly on our website. However, each survey is run independently by organizations (e.g., customers of QualNow) that may not be directly affiliated with QualNow. In these surveys you may be solicited with offers for third-party products or services, which QualNow will not be aware of. QualNow does not endorse these third-party products and services posted in surveys not directly run by QualNow.
QualNow is hosted within Amazon.com's secure data centers using Amazon Web Services (AWS). Additional technical support and hosting services are provided by Heroku.com. More information about the AWS infrastructure and security policies can be found at https://aws.amazon.com/security, while information on Heroku's infrastructure and security policies can be found at https://www.heroku.com/policy/security.
In addition to the security provided via Amazon.com's infrastructure, QualNow uses a security and content delivery solution provided by CloudFlare to provide additional security protections against a range of potential threats, including cross site scripting and DDoS attacks, SQL injection, comment spam, excessive bot crawling and email harvesting.
All information transferred to and from QualNow.com (including unauthenticated pages) are secured by end-to-end 128 bit SSL connections via GlobalSign Organization Validation CA.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense advertising on our site, but reserve the right to do so in the future.
According to CalOPPA we agree to the following:
Users are able to change their personal information:
We don't honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. We don't honor them because:
It's also important to note that we do not allow third party behavioral tracking
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 13, nor do we allow children under the age of 13 to participate in any surveys on QualNow.com.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
To be accordance with CANSPAM we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can:
To request access to personal information that we hold about you, we require that you submit your request in writing at the e-mail address or postal address shown below (in Contacting us). You may be able to access your personal information and correct, amend or delete it where it is inaccurate, except as follows:
Last Edited on 2017-1-21